GeneralKeeperQR
KeeperQR return policy
KeeperQR plaques are final sale, but damaged items reported within 10 business days may qualify for replacement.
- KeeperQR plaques are custom-made and not eligible for returns or refunds.
- Exchanges aren’t available—confirm your design and memorial link before placing the order.
- If your plaque arrives damaged, email support@mykeeper.com within 10 business days. Include your order number and photos of the damage so the team can review and arrange a replacement if eligible.