GeneralLaurelbox
Laurelbox Other Questions
Order cancellations, international shipping, hold requests, and how to contact the laurelbox team.
Can I cancel my order?
Due to the highly customized nature of laurelbox gifts, we are unable to cancel orders once they have been placed.
Do you offer international shipping?
International orders ship within 7 to 10 business days. Once shipped, our carriers deliver based on the approximate schedule listed below.
International Shipping & Hand Packaging (Direct Duties Paid): Approximately 8 to 14 business days
Can I place an order now, and you hold to ship it later?
We are unable to offer holds for later ship dates at this time.
Contact Us
For questions about an order, please reach out to support@mykeeper.com. Customer service is very important to us, so you'll hear back from our team within one business day.